Microsoft Dynamics CRM 2011 Step by Step

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Microsoft Dynamics CRM 2011 Step by Step PDF Download for free:


Book Description:

The smart way to learn Microsoft Dynamics CRM 2011 – one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing basic to advanced reporting capabilities. Includes downloadable, ready-made practice files and complete Book.




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